How to Reset Your Samsung Galaxy Tab S5e | AT&T Wireless

Learn how to perform a soft, factory, and alternate master reset on the Samsung Galaxy Tab S5e

About AT&T Support:

Find support videos for all the latest and greatest AT&T products, devices, & services.

Connect with AT&T online:
For additional support please visit us at: http://soc.att.com/esupport
Find your answers on the Forums: http://soc.att.com/forum
Follow AT&T on Twitter: http://sm.att.com/bc336cbd
Like AT&T on Facebook: http://soc.att.com/FacebookATT
Visit AT&T on our Website: https://www.att.com/

How to Reset Your Samsung Galaxy Tab S5e | AT&T Wireless

Reset Device.
Restart:
If a power cycle
doesn't fix the issue,
try performing
a device restart.
Press and hold the
Power/Lock button.
Select "Restart".
Select "Restart"
to confirm.
The device will take
a moment to restart.
Factory Reset:
A factory reset will erase all
information on the device
and return it to
factory default settings.
It will permanently erase
all personal data,
preferences, settings,
and content
that is saved to the device.
It is recommended that you
backup important data
before proceeding.
The device must also be
charged to at least
to perform a factory
data reset.
From the Home screen,
swipe down from the
Notification bar,
select the Settings icon;
scroll to, and select,
"General Management",
select "Reset",
select "Factory data reset".
Scroll to and select "RESET",
select "Delete All".
The device will take
a moment to reset.
Alternate Factory Reset:
If unable to perform the
standard master reset
using the previous steps,
try the alternate method by
first powering the device off.
With your device powered off,
press and hold the Power/Lock
and Volume Up buttons
until the device turns on.
When the Android
Recovery screen appears,
press the Volume Down button
until "Wipe Data Factory Reset"
is highlighted
and then press the Power/Lock
button to select.
Press the Volume Down button
to highlight "Yes",
and then press the
Power/Lock button
to begin the reset process.
When the Android Recovery
screen displays again,
ensure that "Reboot system now"
is highlighted,
then press the Power/Lock
button to select.
♪AT&T jingle♪